Last updated: 4 September 2026
This Privacy Policy explains how Ascensiona handles personal information when you visit hosting.ascensiona.com, contact us about managed cloud hosting or related services, or otherwise interact with this website.
Who we are
Ascensiona provides managed cloud hosting, WordPress website care and related digital services. This website is operated as part of the Ascensiona service ecosystem.
Information we may collect
Depending on how you use the website, we may receive information you provide directly, such as your name, email address, business details, website address and the content of an enquiry. We may also receive technical information generated when you use the site, such as IP address, browser and device information, pages viewed and basic analytics data.
How we use information
- To respond to enquiries and assess service requirements
- To provide, administer and support agreed services
- To operate, secure, maintain and improve our websites and systems
- To understand website usage and service performance
- To keep appropriate business, support and transaction records
- To meet legal, regulatory, security and fraud-prevention requirements where applicable
Cookies and analytics
This website may use cookies and similar technologies required for website operation, security and analytics. Where analytics or other non-essential technologies require consent under applicable law, they should be used in accordance with the consent choices presented on the site.
Service providers
We may use carefully selected service providers to help operate our infrastructure, websites, communications, analytics, security and business systems. Those providers may process information only as required to provide their services to us and subject to their applicable contractual and legal obligations.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide and support services, maintain appropriate records, resolve disputes, enforce agreements and meet legal or regulatory requirements.
Security
We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse or alteration. No internet-based system can be guaranteed completely secure, so security is managed as an ongoing process rather than an absolute promise.
Your rights
Depending on where you live and the law that applies, you may have rights concerning your personal information, including rights to request access, correction, deletion, restriction or objection, and in some circumstances data portability. You may also have the right to complain to the relevant data-protection authority.
International processing
Some service providers may process information in countries other than your own. Where required, appropriate safeguards should be used for international transfers of personal information.
Third-party websites
This website may link to other Ascensiona properties or third-party websites. Their privacy practices are governed by their own policies, and you should review those policies where appropriate.
Changes to this policy
We may update this Privacy Policy as the website, services or legal requirements change. The latest version will be published on this page with an updated date.
Contact
For privacy questions or requests, contact Ascensiona at [email protected].